Privacy Policy for TaxFreeLine

Effective Date: January 1, 2025

Welcome to TaxFreeLine, the online Tax Free and VAT refund support line – domain taxfreeline.com, located at 290 Bremner Blvd, Toronto, ON M5V 3L9, Canada. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By accessing or using the Site, you agree to this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide when you register, complete forms, or contact us via contact.html. This may include your name, email address, phone number, and mailing address.

1.2 Usage Data

We collect non-personal information about how you access and use the Site. This may include your IP address, browser type, operating system, pages visited, and length of stay.

2. Use of Your Information

We use the information we collect to provide customer support, respond to inquiries, improve our services, and comply with legal obligations.

3. Disclosure of Your Information

We may share your information with third-party service providers who assist us in operating the Site, conducting our support line, or servicing you, provided that those parties agree to keep your information confidential and comply with this policy.

We may also disclose your information if required by law or in response to valid requests by public authorities (e.g., court order).

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track actions on our Site and store certain information. Cookies are small data files placed on your device. We use these to improve user experience and analyze trends. You can choose to disable cookies through your browser settings; however, this may affect your ability to access certain features of the Site.

5. GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These include the right to access, correct, erase, restrict processing, object to processing, and data portability. To exercise these rights, please contact us via +14169635608 or by sending a request to our address at 290 Bremner Blvd, Toronto, ON M5V 3L9, Canada.

We will respond to your request within one month of receipt. We may require additional verification to ensure the security of your data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Security of Your Information

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. International Transfers

Your information may be transferred to, and maintained on, servers located outside of your jurisdiction. By using the Site, you consent to such transfers.

9. Children’s Privacy

The Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from individuals under 16. If we become aware that we have collected such data, we will take steps to delete it.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a revised Effective Date.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

TaxFreeLine
290 Bremner Blvd, Toronto, ON M5V 3L9, Canada
Phone: +14169635608
Business ID: 035599181
For general inquiries or support, please visit contact.html.